Patient Accounts

Patient Accounts

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Iroquois Memorial Hospital and Resident Home ("IMH") recognizes that there are occasions when a patient will not be able to pay a medical bill. 

Special Care For Your Financial Needs

Iroquois Memorial's charity care program provides discounts (up to 100 percent of hospital charges) for medically necessary services to patients who meet financial eligibility guidelines.

A key provision of charity care requires the cooperation of the patient in providing health insurance information, applying for available government programs, completing an Iroquois Memorial Hospital charity care application, and providing any requested supporting documentation.

For more information, click below for Medical payment options available at IMH:
  • 30-60-90 DAY PLAN

This plan allows you to pay your hospital account balance in three equal monthly installments without interest. You will receive three monthly statements showing the amount due each month as well as the total balance which can be paid in full at any time within the 3-month term.

If you are interested in applying for financial assistance you can obtain an application from our Patient Access (Registration) or Patient Accounts departments, by calling Patient Financial Services at 815.432.7741 or toll-free at 800.242.2731 Ext. 7741 or the online Patient Financial Assistance application.

The pricing for printed copies of medical records is as follows:
Medical record copy fees for patients:
Pages 1 – 25 $0.75 per page
Pages 26 – 50 $0.50 per page
Pages 51 and higher $0.25 per page

Medical record copy fees for all others (e.g., attorneys, insurance companies):
Handling & processing fee: $20.00 (must accompany the copy request)
Pages 1 – 25 $.75 per page
Pages 26 – 50 $0.50per page
Pages 51 and higher $0.25 per page
 
Electronic format (on CD): $20.75
Payment is required when the copies are picked up in the Health Information Management Office.

If you have any questions please feel free to reach out to the Health Information Management Department at 815.432.7715.
 

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